At Ella Weaves, we are dedicated to delivering your orders quickly and securely, no matter where you are in the world.
Order Processing
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All orders are processed within 2–3 business days after confirmation.
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You will receive a notification via email once your order has been dispatched.
Shipping Methods
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We partner with trusted courier and logistics providers to ensure safe and reliable delivery of your items.
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Tracking details (if available) will be shared once your order has been shipped.
Shipping Charges
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Shipping costs are calculated at checkout based on your delivery location and order size.
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Any applicable shipping fees will be clearly displayed before you complete your purchase.
Delayed or Lost Packages
While we make every effort to ensure timely delivery, unforeseen delays may occur due to factors beyond our control. If your package is significantly delayed or lost, please contact us at [email protected], and we will assist in resolving the issue.
Damaged Packages
If your order arrives damaged, please notify us within 48 hours of delivery with photos of the package and product. We will arrange a replacement or refund as appropriate.
Contact Us
For any questions regarding shipping, please contact our support team at:
[email protected]